CONTACT
Frequently asked questions
What is the return policy?
We only accept returns if the product arrives defective, damaged, or incorrect. As these are personalized on-demand products, we cannot accept returns due to size changes or preference. If you have any issues with your order, please contact us within 7 days of delivery.
Is any purchase final and non-refundable?
Yes. All purchases are final as each product is custom-made. We do not accept exchanges or returns for errors in size selection, color, or change of mind.
When will I receive my order?
Orders are typically processed within 2 to 5 business days. Shipping time can then vary between 7 and 15 business days depending on your location. Once dispatched, you will receive a tracking number to follow your order.
Where are your products manufactured?
Our products are manufactured by international suppliers specializing in on-demand production. This allows us to offer exclusive designs and maintain high quality in every garment.
How much does shipping cost?
Shipping cost is calculated at checkout and may vary depending on your location. In some cases, we offer promotions with free shipping.